At Vedit Computers, we believe that shopping should be a worry-free experience. If you are not completely satisfied with your purchase, our comprehensive return and refund policy is designed to make the process as smooth as possible.
Return Policy
Eligibility:
Products can be returned within 30 days of delivery.
Items must be in their original condition, with all tags, packaging, manuals, and accessories intact.
Provide your order number, the product details, and the reason for the return.
Our team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if applicable.
Refund Policy
Inspection Process:
Once we receive your returned product, our quality assurance team will inspect it to ensure it meets our return criteria.
If the product is confirmed to be in its original condition, your refund will be processed.
Refund Timeline:
Refunds will be issued to the original payment method within 7-10 business days after approval.
Partial Refunds:
In cases where the product is not returned in its original condition, or if parts are missing, a partial refund may be granted based on the condition of the item.
Faulty or Incorrect Items:
If you receive a defective or incorrect product, please contact us immediately. We will arrange for a replacement or offer a full refund including any applicable shipping costs.
Exchange Policy
If you wish to exchange your product for another item, please mention this when you contact our customer support. We will assist you with the exchange process and ensure you receive the correct product promptly.
Additional Information
Shipping Costs:
For returns due to our error (defective or incorrect items), return shipping will be covered by Vedit Computers.
For returns due to change of mind, the customer may be responsible for return shipping costs.
Contact Us:
For any questions or concerns regarding our return/refund policy, please reach out to our dedicated support team. We’re here to ensure your shopping experience is as pleasant and worry-free as possible.
By choosing Vedit Computers, you agree to our return and refund policy. We are committed to providing quality products and top-notch customer service, ensuring that every interaction leaves you completely satisfied.
